Privacy Policy

1. Information We Collect

When you book our services, we collect information necessary to fulfill your event, including:

• •Personal Information: Name, email address, phone number
• •Event Details: Event date, time, location, and special requests
• •Payment Information: Processed securely through Stripe (we do not store card details)
• •Communication: Messages sent through our contact forms

2. How We Use Your Information

We use your information to:

• •Fulfill your booking and provide our decoration services
• •Communicate with you about your event
• •Send order confirmations and important updates
• •Process payments securely
• •Respond to your inquiries
• •Improve our services

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• •Payment Processing: Stripe handles payment processing securely
• •Email Service: Resend delivers confirmation emails
• •Data Storage: Airtable stores order information securely
• •Legal Requirements: If required by law or to protect our rights

4. Data Security

We take reasonable measures to protect your information:

• •SSL encryption for all data transmission
• •PCI-compliant payment processing through Stripe
• •Secure data storage with access controls
• •Regular security updates and monitoring

5. Cookies and Tracking

We use minimal cookies for:

• •Shopping cart functionality (stored locally in your browser)
• •Website analytics to improve user experience

You can disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

• •Access your personal information
• •Request correction of inaccurate data
• •Request deletion of your data (subject to legal requirements)
• •Opt out of marketing communications

To exercise these rights, contact us at hello@bksuitemoments.com

7. Data Retention

We retain your information for as long as necessary to:

• •Fulfill your booking
• •Comply with legal and accounting obligations
• •Resolve disputes and enforce agreements

Generally, we keep order records for 7 years for tax purposes, then securely delete them.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this privacy policy or how we handle your data: